Shipping Terms

United Parcel Service - Domestic Ground Pipes, punites, hand tools, and smaller items ship free with UPS Ground Service to anywhere in the contiguous United States. UPS Ground transit times can take 1-7 business days, (considered to be Monday through Friday), depending on your location. Weather, holidays, and other emergencies can effect transit times. If you have a deadline for receiving your tools, and think your item(s) may not arrive in time with free UPS Ground service, please contact us before ordering to confirm we have the items in stock. 

United Parcel Service - Domestic Air  Overnight, 2-day, and 3-day UPS air service options are available for domestic shipments. These services are not free, and will be added to your order at check-out. Weather, holidays, and other emergencies can effect transit times. If you have a deadline for receiving your tools, and think your item(s) may not arrive in time, please contact us before ordering to confirm we have the items in stock. Transit times are based on business days, considered to be Monday through Friday.

United Parcel Service - Worldwide Expedited and Express service options are available for most locations in the world that UPS ships. These services are not free, and will be added to your order at check-out. Weather, holidays, border customs, and other emergencies can effect transit times. If you have a deadline for receiving your tools, and think your item(s) may not arrive in time, please contact us before ordering to confirm we have the items in stock.

Larger Items - All of our larger items which do not ship via UPS will be crated -or- palletized and shipped using a freight consolidator. If you have a freight method or shipping company you prefer, let us know. We are not a shipping company, however we will do our best to make sure you get items as quickly and in as good of condition as possible.

Will Call - We like it when people pick up their item, although we are often unable to spend a large amount of time helping you figure out how to secure it to to your vehicle. Please be prepared with your own shrink wrap, strapping, tape, nails, etc. Our forklift is theoretically capable of lifting 5,000 lbs. If you notice the equipment you've ordered is more than 4,500 lbs. you will want to be prepared to rent forklift equipment both at our shop and yours. If you are picking up raw material, we will still probably need to put it on a pallet if its in quantity and heavy. Unfortunately, we cannot hand load your vehicle.

Crating - All of our hot shop equipment is either crated, or put on a pallet. Crating is done for all domestic equipment shipments which are fragile such as furnaces, ovens, benches, etc.  We palletize shipments for durable items such as raw materials, heat shields, marvers, knockoff racks, etc. All our request for quote items will spell out crating costs when we send our quote.

FOB - All our fright shipments are FOB Seattle. We highly recommend insurance on shipments, however the choice to insure is yours since ownership transfers when items are shipped, and not when they are commissioned. 

Receiving - Inspect the crate on arrival! Do not accept the shipment if you see any sign of damage in transit. If you discover damage to the crate or damage resulting from a rough shipment, the shipment must be refused by you or the receiving agent. Damages during transit are the responsibility of the shipping company. Reporting and recovering damages are the responsibility of the receiver. Damages will not likely be covered by insurance for a shipment once it has been received.